#1 Don’t assume
it’s too late, and don’t assume you’ll have to pay express delivery
charges!
We turn most orders around in one-two business days during the
Christmas season, and we are constantly watching the calendar to be sure
to ship parcels in time for Christmas delivery. If your order contains
items that have sold out or require custom work, we will contact you.
Please be sure to give us a daytime phone number, and/or to check your
email – and your spam filter – for communications from us!
We ship from New Jersey. As we get closer to the big day, UPS express
delivery becomes essential for addresses on the West Coast, followed by
the Midwest, and finally the East Coast. You can
select express service in the shopping cart checkout. For information on
shipping rates, check out our
Ordering
Info
http://www.toysoldierco.com/CompanyInfo/shipping.htm page. If you’re
considering placing an order and not sure if express mail is necessary,
you can call or email.
#2 Call
Us!!
Our toll free number is 1-888-825-8697. We’re answering questions and
taking orders from 10am to 6pm EST Monday to Saturday, Tuesdays until
10pm. That’s Eastern time in the U.S. You can also email us at
customerservice@toysoldierco.com. We check emails every hour and
answer them immediately.
#3 Last
date for Christmas orders is Dec. 22
December 25 is a Sunday this year, and we’ll be shipping right up
until Thursday, December 22nd. Our UPS pickup is at 5pm, so you must
call us by mid-afternoon so we can fill the order and prepare it for
pickup.
#4 Buying
for kids?
Consider a playset! A playset is a big box full of unpainted or
painted plastic toy soldiers and accessories like forts or castles,
ready to be set up and played with on the living room rug – it’s perfect
for the young enthusiast. Search our
Playset
Section
http://www.toysoldierco.com/MainPages/PlaysetsL1.asp by the Era of
their interest. To see them all, just click on the ‘Find’ button. Need
help choosing? Just call us! Toll Free: 1-888-825-8697
#5 Gift
certificates
You know they love toy soldiers but you don’t know exactly what they
want? Gift certificates are the answer.
Click here
http://www.toysoldierco.com/CompanyInfo/TSCGiftCertificate.htm for
information and to order.